Explore the world as a traveller, not a tourist, on a trip packed with inclusions. VIP experiences and first-class, insider encounters.

Cosmos is for those that adore the explore without breaking the bank. Hassle-free and flexible, you dream it and we create it.

You're a lone ranger but don't want to be completely alone. We'll help plan your itinerary and set you up with our friends. Less hassles, more amazing, that's Monograms.

Get personal. This is experiential river cruising, your way. From Europe to the Galapagos and Asia, Avalon is relaxed luxury with choices as many, and individual as you.

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Planning your 2021 holiday? Learn more about our flexible booking options and enhanced on-trip Health & Safety >

Globus Peace of Mind

YOUR GLOBUS HOLIDAY CAN BE MOVED WITHOUT INCURRING ANY CANCELLATION FEES FOR TRAVEL

January 18, 2021

In response to elevated travel restrictions and government advisements, we have made the thoughtful decision to suspend operations through to March 31, 2021. 

Given these circumstances, Globus continues our program designed to give our travellers flexibility when considering their travel plans.

Through this program, Globus is allowing guests with bookings on any suspended travel dates to move dates easily and without incurring cancellation fees*.  

You are free to move your booking to any Globus family of brands (Globus, Cosmos, Monograms or Avalon Waterways) holiday for any destination. If you are not ready to choose your new holiday, the full value paid to us will be provided via a Future Booking Credit, redeemable for any future departure through to 2022, and is transferrable.

To make the transition easier, this Plan includes an additional bonus credit. This bonus credit of up to R3400 per person will be in addition to your Future Booking Credit, redeemable for any future travel through 2022:

  • Bonus credit of R3400 for Avalon Waterways
  • Bonus credit of R1700 for Globus
  • Bonus credit of R850 for Cosmos, Escapes by Globus & Monograms

To decline this offer and cancel, those on holidays that have been suspended with departures March 16-31, 2021 must advise us by February 10, 2021**.

And for added flexibility for future travel plans, we’re also offering a Peace of Mind Travel Plan, allowing you to move your 2021 or 2022 booking to any other date, departure or brand up until your final payment date. Click here for details:

 

*Peace of Mind Travel Plan offer valid for suspended departures through March 31, 2021. Refund in the form of a Future Booking Credit, redeemable for travel departing by December 31, 2022. The new booking bonus will be in addition to the Future Booking Credit amount.Future Booking Credit is not redeemable for cash and bonus amount not transferrable. Only one booking bonus per person can be applied per reservation. New bookings made with the Future Booking Credit are non-refundable and SafetyNet Protection cannot be applied. Does not include any airline fees, and the new booking is subject to any increase in holiday price for 2021 and 2022 travel. Offer may be withdrawn at any time and other restrictions may apply.

**Cancellation refund for suspended departures March 16-31, 2021 follow our trip cancellation procedure, including refund to the form of payment made of monies paid to the Globus family of brands equal to the amount paid on your original booking.  Suspended departures March 16-31, 2021 must be advised by February 10, 2021 to receive a refund. Refunds may take up to 6 weeks for processing. 

Cancellations for tours that have not been suspended follow our regular trip cancellation policy. Deposits remain non-refundable and applicable final payment dates still apply. Applicable price of the new tour/cruise/package applies. May be withdrawn any time. Refer to Terms & Conditions for details. 

 

***

TRAVEL UPDATE (AS OF January 18, 2021)
In response to the Coronavirus (Covid-19) outbreak, the elevated travel restrictions, government advisements, and most importantly, to ensure the safety of each one of our guests, Globus is voluntarily and temporarily pausing global operations for travel through to March 31, 2021.

Our guest services team is in contact with guests affected by this suspension in order to adjust their plans for future travel.


FOR UPCOMING TRAVEL (Departures through to March 31, 2021)

With the temporary suspension of operations, Globus is offering the option to move travel dates for suspended departures March 16-31, 2021 as follows:

  • Affected guests can move their holiday to any other itinerary, destination, brand (Globus, Cosmos, Monograms or Avalon Waterways) or date in 2021 or 2022 without penalty and with an additional re-booking credit through our Peace of Mind Travel Plan*. To expedite the process and ensure guests have adequate time to adjust travel plans without worry, we have automatically assigned this booking protection in the form of a Future Booking Credit to all guests with upcoming departures.
  • Guests can decline this offer and cancel outright if we are notified by February 10, 2021*. After that date, the Future Booking Credit is the only option.

We understand this is a time of hesitation and concern in the world of travel, but are committed to ensuring our guests and their travel advisors manage through this period with the right options, adequate time, and high levels of attention and consideration. As we do our best to help each and every one of our guests, both with current and pending travel plans, we greatly appreciate your confidence and loyalty.

Of course we continue to monitor this situation closely and carefully to determine if additional modifications and updates are needed, always with safety and guest well-being in mind.

Contact us for any questions, updates of booking enquiries. If you have booked through a Travel Agent, they may have service or cancellation fees which will apply. Please contact your Travel Agent for details.

Globus health and safety button

 

*Peace of Mind Travel Plan offer valid for suspended departures through March 31, 2021 until further notice. Refund in the form of Future Booking Credit, redeemable for travel departing by December 31, 2022. The new booking bonus will be in addition to the Future Booking Credit amount. Future Booking Credit is not redeemable for cash. Only one booking bonus per person can be applied per reservation. Changes in airfare may apply, and the new booking is subject to any increase in holiday price for 2021 and 2022 travel. 

Cancellation refund for the suspended 2021 tours and cruises follow our trip cancellation procedure, including refund to the form of payment made of monies paid to the Globus family of brands equal to the amount paid on your original booking. To receive a refund for European departures March 16-31, 2021 must be advised by February 10, 2021. 

**Cancellation penalties refer to applicable cancellation fees within final payment. Deposits remain non-refundable. Cancellation fee waiver applies to all Globus family of brands holidays with the exceptions of anything that includes specific payment conditions, such as some non-Avalon Waterways operated cruises, select rail package inclusions and certain destinations. Does not include any airline fees. May be withdrawn any time.